We stand behind all of our products. If you are not satisfied with your purchase please reach out to us so that we can make it better. If you haven't purchased a product yet then find some of our most frequently asked questions below.

How and when will my order ship?

We pride ourselves on shipping as quickly as possible. Most orders ship within 6-12 hrs, excluding weekends and national holidays. We only sell items that are in stock. All items are shipped in discreet packaging.

Shipping charges are determined by the number of products you are ordering and where you are located. The exact shipping & handling charge will be calculated for you in the shopping cart when you place your order. 

Free Shipping is automatically applied at checkout for domestic orders of $36 or more. Ships via fast, 3-5 days delivery. This offer can change anytime without notice.

Important: We do not calculate or charge you for local duties or taxes on non-US shipments. You are responsible for paying any taxes, duties, or customs fees charged by your local government. Please check with your local post office for more information. We are required by law to declare an accurate monetary value on all non-US shipments.

We are not responsible for lost or stolen packages. To ensure the safety of large orders, we automatically require a signature upon delivery for certain orders.

What is your refund policy?

Due to the nature of our products they cannot be returned or exchanged under any condition.  Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
If the product you receive is defective or damaged, you can contact us at Hello@HisJock.com with a formal request. If your request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

Unfortunately, we also cannot accept returns on gift cards.
Do you have any current promo codes?
The best way to receive the latest and greatest promo codes is to sign up for our mailing list down below. Please note that Promotional Codes cannot be combined with any other offer or discount, such as items already marked down, or used on previous purchases. Does not apply to pre-order items, gift cards, seasonal exclusions, taxes and shipping. Applies to merchandise only. Limited time offer, limited to one per person. Cannot be redeemed for cash. Promotional amount is not reimbursed if used on a purchase that is returned or exchanged.